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Privacy Policy

This Privacy Policy explains how Pipxcel ("we," "us," or "our") collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

1. What Personal Data We Collect
We may collect various types of personal data from you, including:

  • Contact Information: Name, email address, phone number.

  • Account Information: Username, password, payment information.

  • Demographic Information: Age, gender, location (general).

  • Usage Data: Information about your interaction with our website, such as browsing history, pages visited, and time spent on site.

  • Trading Data:Trading history, order history, and other trading-related information (if applicable).

  • Communication Data: Correspondence with our customer support team, including chat logs and email exchanges.


2. How We Collect Your Personal Data
We collect your personal data through various means, including:

  • Directly from you: When you register for an account, subscribe to our services, contact customer support, or participate in surveys or contests.

  • Automatically: Through the use of cookies, web beacons, and other tracking technologies when you visit our website.


3. How We Use Your Personal Data
We may use your personal data for the following purposes:

  • Providing and improving our services: To deliver the services you have requested, such as educational courses, signals, and customer support.

  • Communicating with you: To send you important information about our services, including updates, announcements, and promotional materials.

  • Personalizing your experience: To tailor your experience on our website and provide you with relevant content and offers.

  • Analyzing and improving our services: To analyze user behavior, improve our website and services, and develop new products and features.

  • Complying with legal and regulatory obligations: To comply with applicable laws, regulations, and legal processes.


4. Disclosure of Your Personal Data
We may disclose your personal data to:

  • Third-party service providers: We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and data analytics providers.

  • Business partners: We may share your personal data with our business partners for joint marketing purposes.

  • Law enforcement and regulatory authorities: We may disclose your personal data to law enforcement agencies or regulatory authorities as required by law or to comply with legal processes.


5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal data.

6. Your Rights
Under the PDPA, you have the following rights:

  • Access to your personal data: You have the right to request access to the personal data we hold about you.

  • Correction of your personal data: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

  • Withdrawal of consent: You have the right to withdraw your consent to the collection, use, and disclosure of your personal data at any time, subject to legal restrictions and contractual obligations.

  • Limitation of use: You have the right to limit the use and disclosure of your personal data in certain circumstances.


7. Cookies
We use cookies and other tracking technologies to collect information about your interaction with our website. You can manage your cookie preferences through your browser settings.

8. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under the age of 13.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time without notice.

10. Contact Us
If you have any questions about this Privacy Policy, our data practices or would like to request for the deletion of your personal daya, please contact us at dpo@pipxcel.com.

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Disclaimer

​Trading involves the possibility of financial loss. Only trade with money that you are prepared to lose, you must recognize that for factors outside your control you may lose all of the money in your trading account. Many forex brokers also hold you liable for losses that exceed your trading capital. So you may stand to lose more money than is in your account. Pipxcel takes no responsibility for loss incurred as a result of our trading signals. By signing up as a member you acknowledge that we are not providing financial advice and that you are making a the decision to copy our trades on your own account. We have no knowledge on the level of money you are trading with or the level of risk you are taking with each trade. You must make your own financial decisions, we take no responsibility for money made or lost as a result of our signals or advice on Forex related products on this website. Terms And Conditions applies. All Rights Reserved.

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